Nexura Zone Privacy Policy

Version: 2.0

Published: 8 November 2025

At Nexura Zone, we are committed to protecting and respecting your privacy while maintaining the trust and confidence of our players. This Privacy Policy (“Policy”) explains what information we collect, how we use it, and how we protect it.

This Policy governs how Nexura Zone collects, uses, maintains, and discloses information from users (“Users”) through **nexurazone.com**, including any related subdomains, applications, or successor sites (collectively referred to as the “Platform”).

This Privacy Policy applies to information collected:

Through our website and platform;
Through email, text, or live chat communication;
Through mobile or desktop applications that connect to our services;
When you interact with our advertising or content on third-party platforms that link to this Policy.

This Policy does not apply to information:

Collected offline or through unrelated channels;
Collected by third-party websites or services linked to or accessible from our Platform.

By accessing or using NexuraZone.com, you agree to this Privacy Policy. If you do not agree with its terms, please stop using the Platform.

This Policy may be updated from time to time, and continued use of the Platform following updates means you accept the revised terms.

1. Data Controller

This Privacy Policy is issued by Nexura Zone, which determines how and why your data is processed. References to “we”, “our”, or “us” in this Policy refer to Nexura Zone, the data controller responsible for your personal information.

2. Information We Collect and Retention

We collect both personal information (information that can identify you directly or indirectly) and anonymous information (data that cannot identify you).

Examples include:

Contact details: name, email address, country, and phone number;
Account data: username, password, and profile information;
Technical and device information: IP address, browser type, device identifiers, and operating system;
Usage data: activity on the Platform, session duration, preferences, and interactions;
Communication data: information exchanged through chat, messages, or support requests;
Location data: general geographic data based on your IP address;
Payment or verification data: when applicable for age or identity confirmation.

Retention:

We retain data for up to 3 years unless a longer period is required by law or for security, audit, or operational purposes.

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3. How We Collect Information

We collect information directly when you:

Register an account;
Contact customer support;
Participate in surveys, forms, or promotions;
Communicate through live chat, social media, or email.

We also collect information automatically through cookies, analytics tools, and similar technologies when you use the Platform. These tools help us understand user behavior, improve services, and deliver better experiences.

4. How We Use Your Information

We use collected data to:

Provide and maintain the Platform and its features;
Improve user experience and site functionality;
Communicate important updates, offers, and support messages;
Protect users and ensure platform integrity;
Comply with legal and regulatory requirements.

We do not sell or share personal information for profit.

5. Cookies and Tracking Technologies

Nexura Zone uses cookies and similar technologies to:

Maintain session functionality;
Remember preferences;
Analyze performance and traffic;
Improve services and detect misuse.

You can disable cookies in your browser settings, but this may affect certain website features.

6. Your Rights

Depending on your location, you may have the right to:

Access the information we hold about you;
Request correction of inaccurate or incomplete data;
Request deletion (“right to be forgotten”);
Restrict or object to data processing;
Receive a copy of your data in a machine-readable format;
Withdraw consent at any time.

To exercise these rights, contact us at **[email protected]**. We may request identity verification before processing your request.

7. Data Security

We use bank-level encryption and secure servers to protect your information from unauthorized access, alteration, or disclosure.

Despite these measures, online data transmission is never 100% secure, and users should take precautions to protect their login credentials.

8. Sharing Information

We do not sell or rent personal data. However, we may share limited information with:

Service providers who process data on our behalf (e.g., hosting, analytics, email delivery);
Regulatory authorities when required by law;
Verification providers to confirm age or identity when legally necessary.

All third parties are bound by confidentiality and data protection obligations.

9. International Transfers

Your data may be processed in other countries where Nexura Zone or its service providers operate. In such cases, we ensure appropriate safeguards are applied in compliance with applicable privacy laws.

10. Children’s Privacy

Nexura Zone does not knowingly collect or store data from anyone under the age of 18. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the new effective date. Continued use of the Platform after updates indicates acceptance of the revised terms.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact our Data Protection Officer at:

**[email protected]**

Please include your name, country of residence, and a brief description of your inquiry.